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Reseller Help: General Domain Help
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Manage Domains
Can you delete domains accidentally registered on the production server?
How do I log in to the Reseller Web Interface (RWI)?
How do I create or modify a nameserver host record?
How do you put domains into the same profile?
How can I monitor a transfer in progress?
Does the Web interface require cookies?
Where can I find additional domain management information?
I can not log in to the RWI. Why?
Will the domain manage interface warn my clients about upcoming renewals?
It is an HTTP address! Is it secure?
How can I send out a domain username/password?
How do I access the Live Environment?
Why am I receiving Invalid Nameserver errors?
How do I manage a domain?
Expired Domains
My domain is offline, but WHOIS says it expires next year! Why?
What is the .com and .net Redemption Period?
How do I bring a domain out of REDEMPTION PERIOD status?
What happens when a domain expires?
Once an expired domain has been renewed, how long does it take for the services to begin working again?
Ownership & Disputes
Can you explain the purpose of the different domain contacts?
If new domains aren't on some whois servers, can they be registered elsewhere?
Passwords
Do I need a password to the new Email/DNS/Digital Certificates system?
What if I've forgotten my password to the Email/DNS/Digital
How do I log into the RWI?
What do I do if I've forgotten my RWI password?
How can I send out a domain username/password?
Renewals
What is the .com and .net Redemption Period?
How do I bring a domain out of REDEMPTION PERIOD status?
What is an auth code?
How do I renew a domain registered with OpenSRS?
How do I perform gTLD renewals in bulk?
Can I renew a domain when my account has insufficient funds?
How can I set up reseller renewal reminders?
When I set auto-renew, for what period will it renew? Can this be changed?
When are the reminder emails sent?
How do I set up registrant renewal reminders?
How can I reverse a renewal?
How do I set gTLD domains to auto-renew?
How do I set a gTLD domain for NON - renewal?
Is it possible for my clients to renew their own domains?
How do I renew a single gTLD?
How does the OpenSRS system handle bounced email renewal messages?
Will the domain manage interface warn my clients about upcoming renewals?
Transfers
How do I transfer .DE domains?
Why did the domain lose a year when I transferred?
What is an auth code?
What factors could prevent or delay a registrar transfer?
Can an expired name be transferred away from OpenSRS?
Can I transfer domains already registered with another registrar (i.e. Network S
How do I move a domain between OpenSRS RSPs?
How do I customize the Transfer Page for my customers?
How is contact information set in a transfer?
Can transferring a domain to OpenSRS cause any downtime?
Can I transfer multiple domains at once?
Do batch transfers work in the RSP Web interface?
How do batch transfers work?
Are there browser limitations involved in batch transfers?
How do I transfer a domain?
How do I process a transfer away?
Why has the transfer not completed?
Why is the transfer stuck at Pending Registry Approval?
Why is the .CA transfer stuck at Pending Registry Approval?
Why is this transfer being handled manually?
Whois
Can I put a whois lookup interface on my own site like that on resellers.tucows.com?
Parked Pages
Why should I use the OpenSRS Domain Parking service?
How does OpenSRS benefit?
Why does OpenSRS move some expired domain names into its own portfolio?
How does the OpenSRS Domain Parking service work?
What costs are involved?
How much can I earn?
Why do you say this will increase renewal rates?
How do I get paid?
Can the Registrant renew an expired domain that is parked?
Where can I view reports? When are these reports updated?
What do service providers have to do to implement Expired Domains?
Can I implement my own ads/pages?
Who hosts this service?
How do I opt out?
How much will I get paid?