Reseller Help: Domain Help by TLD
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| .BIZ |
| What is the grace period for .BIZ domains? |
| Are there any reserved .BIZ domain names? |
| What is an auth code? |
| What format does the auth code need to be in? |
| What are some of the restrictions/requirements for .BIZ? |
| How do I register a .BIZ domain? |
| Are there any restrictions on the .BIZ TLD? |
| Why is my domain "inactive"? |
| What format does the phone and fax number have to be in? |
| How can I send out a domain username/password? |
| How do I renew a BIZ domain |
| What does "PENDING DELETE RESTORABLE" mean? |
| What does "unable to verify existence of nameserver" mean? |
| What is a .biz domain? |
| Who runs the .BIZ registry? |
| Why does my contact information not change during the course of a transfer? |
| .CA |
| How do I transfer a .CA from one registrar to OpenSRS? |
| What is the grace period for expired .CA domains? |
| Are there any registration restrictions with .CA domains? |
| What is the registration process for .CA domains? |
| How do I renew .CA domains? |
| How do I register a .CA domain in the "TBR" state? |
| What does "Error: 400 Command failed" mean? |
| Can I lookup or order a .CA domain in the test system? |
| How does my client update their admin contact email address? |
| What is the "blocker resolution process"? |
| My client has lost their CIRA password, what do I do? |
| How do I modify the Organization Name for a .CA |
| How does my client update their admin contact email address? |
| How do I transfer a .ca from one OpenSRS Reseller to another? |
| How do I enable my OpenSRS account for .ca registrations? |
| How do I register a municipal .ca domain? |
| Why are there no IP addresses listed for my name servers? |
| Can I modify the registration details on a .CA order I just processed? |
| My client just confirmed their registration with CIRA, when will they be able to manage their domain? |
| Why is the .CA transfer stuck at Pending Registry Approval? |
| .CC |
| Where can I find WHOIS info on .cc domains? |
| Can I register "Premium" .CC domains through OpenSRS? |
| What is a .CC name? |
| How can I send out a domain username/password? |
| What are the terms of registration for a .cc domain? |
| .CN |
| How do CN transfers work? |
| How do I renew a CN domain? |
| What is an auth code? |
| What format does the auth code need to be in? |
| Why is my domain "inactive"? |
| What format does the phone and fax number have to be in? |
| Are there any restrictions on CN name registrations? |
| What is the procedure for registering a CN domain? |
| How do CN renewals work? |
| Can my end-users manage CN names though the manage interface? |
| How do I sign up to sell CN domains? |
| What are the rules for CN Registrar transfers? |
| How do CN name deletions work? |
| How can I send out a domain username/password? |
| What are the rules for CN Registrant transfers? |
| What does "PENDING DELETE RESTORABLE" mean? |
| What does "unable to verify existence of nameserver" mean? |
| What are the reseller qualifications for CN domains? |
| Who maintains the WHOIS for CN domains? |
| Who is CNNIC? |
| What is the relationship between NeuStar and CNNIC? |
| Who runs the Registry? |
| Why did CNNIC choose to partner with NeuStar? |
| How long does this contract last? |
| Does NeuStar sell .CN names retail? |
| Is there a Nexus requirement for Registrants? |
| Does a company or organization need a subsidiary in China in order to acquire a .CN name? |
| Why does my contact information not change during the course of a transfer? |
| .COM & .NET |
| How do I bring a domain out of REDEMPTION PERIOD status? |
| What is the .com and .net Redemption Period? |
| Can I change the Auth Code? |
| What format does the authcode need to be in? |
| What format does the phone and fax number have to be in? |
| What is an authcode? |
| How do I assign an Auth Code to a legacy .COM/.NET domain? |
| Can I transfer a .COM/.NET domain in that has no Auth Code? |
| What are the new Registry statuses for COM/NET? |
| How do I set a domain's auth code in the Reseller Web Interface? |
| How do I transfer a domain? |
| Once an expired domain has been renewed, how long does it take for the services to begin working again? |
| How can I send out a domain username/password? |
| How do I register a domain? |
| How do I manage a domain? |
| .DE |
| How do I transfer .DE domains? |
| How do I activate a .DE domain? |
| Are there any special requirements for registering a .DE domain? |
| My client got an email about a problem with my .DE registration. What do I do? |
| What is a .DE domain? |
| Is it possible to register IDN domains within the .DE TLD? |
| Where can I find the whois for a .de domain? |
| How can I send out a domain username/password? |
| .INFO |
| What is the grace period for a .INFO domain? |
| Where can I find out information on the Redemption Grace Period for .info domain |
| What is a .INFO domain? |
| Can I renew locked .INFO and .ORG domains? |
| What is an auth code? |
| What format does the auth code need to be in? |
| What are some of the restrictions/requirements for .INFO? |
| Why is my domain "inactive"? |
| What format does the phone and fax number have to be in? |
| How can I send out a domain username/password? |
| What does "PENDING DELETE RESTORABLE" mean? |
| What does "unable to verify existence of nameserver" mean? |
| Why does my contact information not change during the course of a transfer? |
| Who runs the .INFO registry? |
| How do I renew a locked .INFO domain? |
| .NAME |
| What is the grace period for expired .NAME domains? |
| What is an auth code? |
| What format does the auth code need to be in? |
| What is a .NAME domain? |
| How long does a .NAME transfer take? |
| Can I register doe.name if I have john.doe.name? |
| Why is my domain "inactive"? |
| What format does the phone and fax number have to be in? |
| How can I send out a domain username/password? |
| What does "unable to verify existence of nameserver" mean? |
| Are there any reserved .names? |
| Who runs the .NAME registry? |
| What are some of the restrictions/requirements for .NAME? |
| Why does my contact information not change during the course of a transfer? |
| .ORG |
| What is the grace period for expired .ORG domain names? |
| What is an auth code? |
| What format does the auth code need to be in? |
| Can I renew locked .INFO and .ORG domains? |
| Why is my domain "inactive"? |
| What format does the phone and fax number have to be in? |
| How can I send out a domain username/password? |
| What does "PENDING DELETE RESTORABLE" mean? |
| What does "unable to verify existence of nameserver" mean? |
| What is an .ORG domain? |
| Who runs the .ORG registry? |
| What are some of the restrictions/requirements for .ORG? |
| How do I renew a locked .ORG domain? |
| Why does my contact information not change during the course of a transfer? |
| .TV |
| Can I transfer TV domains from other OpenSRS Resellers? |
| Where can I register a .tv domain? |
| How can I send out a domain username/password? |
| What are the registration terms for a .tv domain? |
| What is a .TV domain? |
| Where can I find the whois for .tv? |
| .UK |
| How do I perform UK domain name renewals? |
| My client is transfering and wants reimbursment for a renewal. Do I get a refund |
| Why is my customer getting confirm requests when their UK domain is deleted? |
| How do I renew .UK domain names for more than two years at a time? |
| How do I transfer a .uk domain into my RSP account? |
| Can I register .plc.uk, ltd.uk domains? |
| What if the domain is with another OpenSRS RSP? |
| How do I transfer a .uk domain away from my RSP account? |
| How can I see when/if changes were made to my .uk domain? |
| How can I see registrations/renewals that have been submitted to Nominet? |
| How can I remove my personal info from the whois? |
| Can I register .me.uk domains? |
| How can edits be made to the appearance/spelling of a domain name? |
| I renewed a domain name that should expire. Can I change the status? |
| The renewal order is completed. Why does the WHOIS list the old expiry date? |
| Will the UK Registry accept renewals earlier than at the domain expiiry? |
| How can I send out a domain username/password? |
| .US |
| What is the grace period for expired .US domain names? |
| What is an auth code? |
| What format does the auth code need to be in? |
| What are some of the restrictions/requirements for .US? |
| Why is my domain "inactive"? |
| What format does the phone and fax number have to be in? |
| How can I send out a domain username/password? |
| How do I register a US domain? |
| What does "unable to verify existence of nameserver" mean? |
| Who runs the .US registry? |
| What is a .US domain name? |
| Who runs the .US registry? |
| Why does my contact information not change during the course of a transfer? |
| Internationalized Domain Names |
| How can I place orders via the client code with the new language settings? |
| Can I transfer a .org IDN to OpenSRS? |
| Can I Register, Transfer, Renew, or Manage a .de IDN? |
| Is it possible to register IDN domains within the .DE TLD? |
| Can I register a .INFO or .BIZ IDN domain? |
| Can I renew a .ORG IDN? |
| Can I register a .ORG IDN? |
| How can I register Punycode domains via the client code? |
| What if my domain name combines languages? |
| What is the cost of .DE IDN Registrations? |
| Is there any restrictions on characters for .DE IDNs? |
| What is IDN? |
| Can I use the client code to register IDN domains on non-unix platforms? |
| What is language of domain name? |
| Can I change the language of my domain name later? |
| Why do I need to select a language? |
| How does a language tag impact a registration? |
| If a registration fails for specific languages, does that mean it's unavailable? |
| Can I login to MWI during the conversion period with a RACE-encoded domain name? |
| Can I login to MWI using with native characters? |
| Will a domain experience any downtime during the conversion process? |
| .EU |
| Is there a way to cancel or update an application once it reaches the registry? |
| If you change your order, do you lose your space in the OpenSRS queue? |
| Does OpenSRS send a confirmation message when the application is sent? |
| How does OpenSRS deal with successful applications? |
| Are there any reserved/blocked names? |
| Where can resellers view their orders in progress? |
| What if a refund is processed and then a dispute is raised? |
| EURID has asked a registrant to prove their EU residency. What is required? |
| I renewed my name, but the registry's expiration still shows the old date? |
| How often does the .EU zone refresh? |
| Where can I get the cover letter? I didn't get the link! |
| What address/phone is used for evidence sent by courier? |
| What to do in case the reference to the cover page is lost? |
| Who can apply for a .EU domain name? |
| Who is the .EU registry? |
| What countries make up the European Community? |
| Who validates claims? |
| What names can be applied for as "Prior Rights"? |
| What if the name for which I claim a prior right contains special characters, spaces or punctuation that cannot form part of a domain name? |
| What if I have a registered trade mark like "abcd.eu", which thus already includes the ".eu" suffix? Am I entitled to the "abcd.eu" domain name? |
| What if I have a prior right in a non-ASCII language? |
| Will pending trade mark applications be considered? |
| I am not the owner of the registered trademark, but have obtained a trade mark licence from the owner. What can I do? |
| What if I have obtained registered trademarks in various EU member states for the same sign? Should I submit all of them? |
| What happens if I forget to include a document in the documentary |
| Are there any specific requirements of an administrative nature I need to take into account when preparing my documentary evidence? |
| What "documentary evidence" is required to prove that a right belongs to the reg |
| .BE |
| Where can I find more information about .BE domains? |
| I renewed my name, but the registry's expiration still shows the old date? |
| I created a nameserver, but no glue is being created. Why? |
| .MOBI |
| What if I do not agree with mTLD’s decision to grant a domain name to another pa |
| Who can apply for a .MOBI domain name? |
| Does the registry impose any other restrictions? |
| What is a valid .mobi domain name? |
| Who validates claims? |
| How can a registrant track their application? |
| What if I have a prior right in a non-ASCII language? |
| Can I create nameservers based on the .MOBI domain name I am applying for? |
| What will the registry do if I do not comply with the mandatory requirements? |
| Who is the .MOBI registry? |
| .ASIA |
| How much are .ASIA domains? |
| Can .ASIA domains be transferred to or from another Registrar? |
| Are .ASIA domains available as IDNs? |
| What are the residency requirements for .ASIA? |
| What is a CED Declaration? |
| What are the terms of registration for a .ASIA domain? |
| What is a .ASIA name? |
| Who is behind .ASIA? |