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Reseller Help: Domain Help by TLD
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.BIZ
What is the grace period for .BIZ domains?
Are there any reserved .BIZ domain names?
What is an auth code?
What format does the auth code need to be in?
What are some of the restrictions/requirements for .BIZ?
How do I register a .BIZ domain?
Are there any restrictions on the .BIZ TLD?
Why is my domain "inactive"?
What format does the phone and fax number have to be in?
How can I send out a domain username/password?
How do I renew a BIZ domain
What does "PENDING DELETE RESTORABLE" mean?
What does "unable to verify existence of nameserver" mean?
What is a .biz domain?
Who runs the .BIZ registry?
Why does my contact information not change during the course of a transfer?
.CA
How do I transfer a .CA from one registrar to OpenSRS?
What is the grace period for expired .CA domains?
Are there any registration restrictions with .CA domains?
What is the registration process for .CA domains?
How do I renew .CA domains?
How do I register a .CA domain in the "TBR" state?
What does "Error: 400 Command failed" mean?
Can I lookup or order a .CA domain in the test system?
How does my client update their admin contact email address?
What is the "blocker resolution process"?
My client has lost their CIRA password, what do I do?
How do I modify the Organization Name for a .CA
How does my client update their admin contact email address?
How do I transfer a .ca from one OpenSRS Reseller to another?
How do I enable my OpenSRS account for .ca registrations?
How do I register a municipal .ca domain?
Why are there no IP addresses listed for my name servers?
Can I modify the registration details on a .CA order I just processed?
My client just confirmed their registration with CIRA, when will they be able to manage their domain?
Why is the .CA transfer stuck at Pending Registry Approval?
.CC
Where can I find WHOIS info on .cc domains?
Can I register "Premium" .CC domains through OpenSRS?
What is a .CC name?
How can I send out a domain username/password?
What are the terms of registration for a .cc domain?
.CN
How do CN transfers work?
How do I renew a CN domain?
What is an auth code?
What format does the auth code need to be in?
Why is my domain "inactive"?
What format does the phone and fax number have to be in?
Are there any restrictions on CN name registrations?
What is the procedure for registering a CN domain?
How do CN renewals work?
Can my end-users manage CN names though the manage interface?
How do I sign up to sell CN domains?
What are the rules for CN Registrar transfers?
How do CN name deletions work?
How can I send out a domain username/password?
What are the rules for CN Registrant transfers?
What does "PENDING DELETE RESTORABLE" mean?
What does "unable to verify existence of nameserver" mean?
What are the reseller qualifications for CN domains?
Who maintains the WHOIS for CN domains?
Who is CNNIC?
What is the relationship between NeuStar and CNNIC?
Who runs the Registry?
Why did CNNIC choose to partner with NeuStar?
How long does this contract last?
Does NeuStar sell .CN names retail?
Is there a Nexus requirement for Registrants?
Does a company or organization need a subsidiary in China in order to acquire a .CN name?
Why does my contact information not change during the course of a transfer?
.COM & .NET
How do I bring a domain out of REDEMPTION PERIOD status?
What is the .com and .net Redemption Period?
Can I change the Auth Code?
What format does the authcode need to be in?
What format does the phone and fax number have to be in?
What is an authcode?
How do I assign an Auth Code to a legacy .COM/.NET domain?
Can I transfer a .COM/.NET domain in that has no Auth Code?
What are the new Registry statuses for COM/NET?
How do I set a domain's auth code in the Reseller Web Interface?
How do I transfer a domain?
Once an expired domain has been renewed, how long does it take for the services to begin working again?
How can I send out a domain username/password?
How do I register a domain?
How do I manage a domain?
.DE
How do I transfer .DE domains?
How do I activate a .DE domain?
Are there any special requirements for registering a .DE domain?
My client got an email about a problem with my .DE registration. What do I do?
What is a .DE domain?
Is it possible to register IDN domains within the .DE TLD?
Where can I find the whois for a .de domain?
How can I send out a domain username/password?
.INFO
What is the grace period for a .INFO domain?
Where can I find out information on the Redemption Grace Period for .info domain
What is a .INFO domain?
Can I renew locked .INFO and .ORG domains?
What is an auth code?
What format does the auth code need to be in?
What are some of the restrictions/requirements for .INFO?
Why is my domain "inactive"?
What format does the phone and fax number have to be in?
How can I send out a domain username/password?
What does "PENDING DELETE RESTORABLE" mean?
What does "unable to verify existence of nameserver" mean?
Why does my contact information not change during the course of a transfer?
Who runs the .INFO registry?
How do I renew a locked .INFO domain?
.NAME
What is the grace period for expired .NAME domains?
What is an auth code?
What format does the auth code need to be in?
What is a .NAME domain?
How long does a .NAME transfer take?
Can I register doe.name if I have john.doe.name?
Why is my domain "inactive"?
What format does the phone and fax number have to be in?
How can I send out a domain username/password?
What does "unable to verify existence of nameserver" mean?
Are there any reserved .names?
Who runs the .NAME registry?
What are some of the restrictions/requirements for .NAME?
Why does my contact information not change during the course of a transfer?
.ORG
What is the grace period for expired .ORG domain names?
What is an auth code?
What format does the auth code need to be in?
Can I renew locked .INFO and .ORG domains?
Why is my domain "inactive"?
What format does the phone and fax number have to be in?
How can I send out a domain username/password?
What does "PENDING DELETE RESTORABLE" mean?
What does "unable to verify existence of nameserver" mean?
What is an .ORG domain?
Who runs the .ORG registry?
What are some of the restrictions/requirements for .ORG?
How do I renew a locked .ORG domain?
Why does my contact information not change during the course of a transfer?
.TV
Can I transfer TV domains from other OpenSRS Resellers?
Where can I register a .tv domain?
How can I send out a domain username/password?
What are the registration terms for a .tv domain?
What is a .TV domain?
Where can I find the whois for .tv?
.UK
How do I perform UK domain name renewals?
My client is transfering and wants reimbursment for a renewal. Do I get a refund
Why is my customer getting confirm requests when their UK domain is deleted?
How do I renew .UK domain names for more than two years at a time?
How do I transfer a .uk domain into my RSP account?
Can I register .plc.uk, ltd.uk domains?
What if the domain is with another OpenSRS RSP?
How do I transfer a .uk domain away from my RSP account?
How can I see when/if changes were made to my .uk domain?
How can I see registrations/renewals that have been submitted to Nominet?
How can I remove my personal info from the whois?
Can I register .me.uk domains?
How can edits be made to the appearance/spelling of a domain name?
I renewed a domain name that should expire. Can I change the status?
The renewal order is completed. Why does the WHOIS list the old expiry date?
Will the UK Registry accept renewals earlier than at the domain expiiry?
How can I send out a domain username/password?
.US
What is the grace period for expired .US domain names?
What is an auth code?
What format does the auth code need to be in?
What are some of the restrictions/requirements for .US?
Why is my domain "inactive"?
What format does the phone and fax number have to be in?
How can I send out a domain username/password?
How do I register a US domain?
What does "unable to verify existence of nameserver" mean?
Who runs the .US registry?
What is a .US domain name?
Who runs the .US registry?
Why does my contact information not change during the course of a transfer?
Internationalized Domain Names
How can I place orders via the client code with the new language settings?
Can I transfer a .org IDN to OpenSRS?
Can I Register, Transfer, Renew, or Manage a .de IDN?
Is it possible to register IDN domains within the .DE TLD?
Can I register a .INFO or .BIZ IDN domain?
Can I renew a .ORG IDN?
Can I register a .ORG IDN?
How can I register Punycode domains via the client code?
What if my domain name combines languages?
What is the cost of .DE IDN Registrations?
Is there any restrictions on characters for .DE IDNs?
What is IDN?
Can I use the client code to register IDN domains on non-unix platforms?
What is language of domain name?
Can I change the language of my domain name later?
Why do I need to select a language?
How does a language tag impact a registration?
If a registration fails for specific languages, does that mean it's unavailable?
Can I login to MWI during the conversion period with a RACE-encoded domain name?
Can I login to MWI using with native characters?
Will a domain experience any downtime during the conversion process?
.EU
Is there a way to cancel or update an application once it reaches the registry?
If you change your order, do you lose your space in the OpenSRS queue?
Does OpenSRS send a confirmation message when the application is sent?
How does OpenSRS deal with successful applications?
Are there any reserved/blocked names?
Where can resellers view their orders in progress?
What if a refund is processed and then a dispute is raised?
EURID has asked a registrant to prove their EU residency. What is required?
I renewed my name, but the registry's expiration still shows the old date?
How often does the .EU zone refresh?
Where can I get the cover letter? I didn't get the link!
What address/phone is used for evidence sent by courier?
What to do in case the reference to the cover page is lost?
Who can apply for a .EU domain name?
Who is the .EU registry?
What countries make up the European Community?
Who validates claims?
What names can be applied for as "Prior Rights"?
What if the name for which I claim a prior right contains special characters, spaces or punctuation that cannot form part of a domain name?
What if I have a registered trade mark like "abcd.eu", which thus already includes the ".eu" suffix? Am I entitled to the "abcd.eu" domain name?
What if I have a prior right in a non-ASCII language?
Will pending trade mark applications be considered?
I am not the owner of the registered trademark, but have obtained a trade mark licence from the owner. What can I do?
What if I have obtained registered trademarks in various EU member states for the same sign? Should I submit all of them?
What happens if I forget to include a document in the documentary
Are there any specific requirements of an administrative nature I need to take into account when preparing my documentary evidence?
What "documentary evidence" is required to prove that a right belongs to the reg
.BE
Where can I find more information about .BE domains?
I renewed my name, but the registry's expiration still shows the old date?
I created a nameserver, but no glue is being created. Why?
.MOBI
What if I do not agree with mTLD’s decision to grant a domain name to another pa
Who can apply for a .MOBI domain name?
Does the registry impose any other restrictions?
What is a valid .mobi domain name?
Who validates claims?
How can a registrant track their application?
What if I have a prior right in a non-ASCII language?
Can I create nameservers based on the .MOBI domain name I am applying for?
What will the registry do if I do not comply with the mandatory requirements?
Who is the .MOBI registry?
.ASIA
How much are .ASIA domains?
Can .ASIA domains be transferred to or from another Registrar?
Are .ASIA domains available as IDNs?
What are the residency requirements for .ASIA?
What is a CED Declaration?
What are the terms of registration for a .ASIA domain?
What is a .ASIA name?
Who is behind .ASIA?